The Night Our AI Agents Became the Office's Secret Weapon (and Saved Monday Morning)
It started as a joke: "Let's see if the bots can survive a Friday night in our office." We'd been testing AI agents in small, polite ways-summarize a doc, draft an email, pull a quick report. Useful, sure, but not exactly game-changing. Then we looked at the calendar: a Monday exec update, a customer renewal call, a backlog of support tickets, and a spreadsheet that always seemed to multiply after 5 p.m. So we did the thing you're not supposed to do: we let a handful of AI agents run while we went home. The Setup: A Few Agents, Clear Boundaries, Real Work We weren't trying to build "Skynet for spreadsheets." We created three agents with narrow jobs, strict permissions, and obvious stop signs. 1) Inbox Triage Agent (read-only + draft-only): It scanned a shared inbox, labeled threads (billing, bug, onboarding), extracted key details (customer name, urgency, due date), and prepared draft replies using our saved tone guidelines. Nothing sent automatical...